During this workshop your MRI report is re-presented and discussed by your leadership team. Resultants facilitate the creative space and insights needed to plan your organisation’s strategic journey.
In a one- hour video conference, Experience UK resultants present the leadership team with the results of the Customer Centric survey.
A full-day meeting of the management team and key operational managers.
An interactive day of formulating potential solutions to increasing Customer Centricity across the whole company.
Your team creates and commits to an action plan which will enable the=m to inspire and enable the desired changes in the company.
(Source: Market Culture, Telstra Telco, Australia)
After this workshop the leadership team leaves with a comprehensive action plan to:
> Leaders and their teams will incorporate their learnings into a new vision, mission and strategy for the their team/organisation.
> Leaders will develop a Personal Action Plan for implementation after the program.
The market response index survey (MRI) has proven results with …